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Privacy policy on our website

What type of information do we collect?

We collect and store all information that you enter on our website or provide to us in any other way. In addition, we collect login, email address, password, connection information, and payment history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personal information (including name, phone, email, password, communications, health insurance, health issues you report to us), payment information (including credit card information), comments, feedback, recommendations and personal profile, if you have provided the information.


How do we collect information?

When you make a transaction on our website or book an appointment to our practice, we collect personal information that you provide to us, such as your name, telephone number, e-mail address, health insurance, health problems. Your personal data will only be used for the specific reasons listed below.


Why do we collect such personal information?

We collect this non-personal and personal information for the following purposes:

  • Providing and running online consultations

  • Provide our clients with the opportunity to order an examination online of their choice

  • In order to contact our visitors and users with notices and messages related to the Services;

  • Generate aggregate statistics and other aggregated and / or derived non-personal data that we may use to provide and improve our respective services;

  • Comply with all applicable laws and regulations.


How do we store, use, share and disclose personal information of visitors to your site?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do we communicate with visitors to our site?

We may contact you by email, SMS or telephone in case of clarification of your reservation for visit or online consultation, or if you contact us by email or filling the contact form.


How can you withdraw your consent?

If you no longer want us to process your data, contact us by email: or send a letter to the address Uroderm Medical sro, Na dlouhem lanu 563/11, Prague 6, 16000.


Update privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Contact information

If you would like to: access, correct, change or delete any personal data we have about you, contact us by email at or send a letter to the address: Uroderm Medical sro, Na dlouhem lanu 563/11, Prague 6, 16000.

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